Jump into Your Career as an Inbound Chat Analyst!

Eclerx Pune is currently looking for talented individuals to join our dynamic team as Inbound Chat Analysts. This is a fantastic chance for individuals who are passionate about providing exceptional customer service and excel in a fast-paced environment. As an Inbound Chat Analyst, you will be the primary contact of communication for our valued customers, addressing their queries and requests through live chat. You will have a crucial role in ensuring a positive and memorable customer experience.

Tasks include:
Responding to customer inquiries through live chat in a timely and professional manner.
Offering accurate information about our products and services.
Fixing customer issues and escalating complex cases when necessary.
Working with other team members to ensure smooth customer service operations.

Should you interested in this dynamic opportunity, please submit your application today! We are passionate to creating a diverse and inclusive workplace where everyone can succeed.

Specialist - Inbound Chat: Customer Operations at Eclerx

Eclerx is on the hunt for a skilled result-oriented and enthusiastic Analyst - Inbound Chat to join our thriving Customer Operations team. In this role, you will be the initial liaison for our valued customers via live chat, providing top-notch support and resolving their inquiries in a timely and helpful manner.

A key part of your role is:
Providing prompt and thorough responses to customer inquiries via live chat.
Addressing a wide range of customer issues, forwarding complex cases as needed.
Maintaining accurate records of customer interactions within our CRM system.
Working alongside other team members to ensure a seamless and positive customer experience.

We are looking for:

Outstanding written and verbal communication skills.
Proficiency in customer service principles and best practices.
Ability to multitask in a fast-paced environment.
Proven ability to solve problems

Excited about the opportunity to join our team and make a real difference, we encourage you to apply today!

Join Our Team as a Customer-Focused Analyst for Inbound Chat at Eclerx Pune

Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced environment and excel at addressing check here customer inquiries? If so, we have the perfect opportunity for you! Eclerx Pune is looking for a Customer-Focused Analyst to join our dynamic Inbound Chat team.

In this role, you will be the first point of contact for our valued customers, providing prompt and effective support through live chat interactions. You'll address a variety of customer requests, from concerns about products and services to technical support.

Responsibilities Include:Responding to customer inquiries promptly and accurately in a friendly and professional manner
Skills Required:Excellent communication and interpersonal skills
Benefits of Joining Our Team: Opportunity for professional growth and development

If you are a enthusiastic and customer-centric individual who is ready to make a impact, we encourage you to apply! Send your resume to [email protected].

Join Eclerx Pune as an Inbound Chat Analyst

Are you a results-oriented individual with a talent for customer service? Eclerx Pune is actively seeking talented Support Specialists to join our thriving team. In this role, you will be the first point of support for our respected customers, providing exceptional service via live chat. If you have a strong work ethic, we encourage you to consider this opportunity.

As an Inbound Chat Analyst, you will be responsible for: resolving customer inquiries, providing product information, and troubleshooting issues in a timely and helpful manner.
Competitive compensation and benefits await the right candidate:
Visit our website to learn more and submit your application:

Build a Difference: Inbound Chat Analyst Role at Eclerx

Are someone individual looking to have a real difference ? Eclerx is hiring for a talented and driven Inbound Chat Analyst to contribute to our thriving team. As an Inbound Chat Analyst, you will be the first point of contact for our esteemed clients.

Your responsibilities will include :
Delivering prompt and supportive assistance to users via live chat.
Resolving customer concerns in a efficient manner.
Partnering with internal teams to provide seamless customer interactions

If you are excited to learn, grow , and contribute meaningfully , we encourage you to apply .

Fuel Excellent Customer Experience at Eclerx

As an Inbound Chat Analyst at Eclerx, you'll be a vital/crucial/essential part of our customer service team. Your proficiency/expertise/mastery in handling live chats will allow you to engage/connect/interact with customers, address/resolve/answer their inquiries in a timely and professional/courteous/helpful manner. You'll have the opportunity to showcase/demonstrate/utilize your communication/interpersonal/problem-solving skills while contributing/making a difference/helping to create a positive customer experience.

Collaborate/Work alongside/Partner with colleagues to maintain/ensure/guarantee high service levels.
Resolve/Handle/Address a wide range/variety/spectrum of customer inquiries via chat.
Contribute/Participate/Be involved in ongoing training and development initiatives to enhance/improve/strengthen your skills.